Return and Exchange policy
At our store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 7 days of receiving your order. To be eligible for a return:
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The item must be unused, unworn, and in its original condition.
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All original tags and packaging must be included.
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Items damaged due to misuse or normal wear are not eligible for return.
Exchanges
We offer exchanges for:
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Wrong size
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Defective products
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Incorrect items received
Exchange requests must be made within 7 days after delivery.
Non-Returnable Items
The following items cannot be returned or exchanged:
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Sale or discounted items
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Customized or personalized products
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Used or damaged items after delivery
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days.
Shipping Costs
Customers are responsible for return shipping charges unless the item received is defective or incorrect.
Contact Us
If you have any questions regarding returns or exchanges, please contact our support team through our Contact Us page.